• Book a Tesla in your designated location via our online reservation system.
• Upon booking, you will receive a series of text messages that walk you through the pickup process (damage waiver [optional], payment, license verification, insurance, etc.).
• Collect your Tesla using our digital key system and 24/7 customer support.
• Enjoy your trip. Return the car to the designated pickup location.

Vehicle Solutions is available in the following cities, with new locations every month:

You will need your auto insurance card, license, and payment method to rent with Vehicle Solutions. For a full breakdown of requirements to rent a Vehicle Solutions, please see our eligibility policy here.

The daily rate for a Tesla rental varies on the model you select. You can check search here for the most up-to-date rates. We also offer long-term rental options. If that’s a need you have, please reach out to our customer support team and they will be happy to assist you.

During the online reservation process, you will select from a list of locations where you can pick up and return your vehicles.

You must be at least 25 years of age to rent with Vehicle Solutions.

Vehicle Solutions was founded out of frustration with the ambiguous fee structure of traditional rental car companies. In light of that, please see our Fee Policy here for a complete list of our (potential) fees.

Yes, you must have an active auto insurance policy that meets our minimum coverage requirements and is transferable to short-term rentals in order to rent with Vehicle Solutions. Your policy must meet all of the following requirements:

• Active Policy: Your insurance policy must be active at the time of rental.
• Bodily Injury: Minimum $100,000 per person and $300,000 per occurrence.
• Property Damage: Minimum $100,000 per occurrence.
• Comprehensive Coverage: ACV coverage required with a deductible of $1,000 or less.
• Collision Coverage: ACV coverage required with a deductible of $1,000 or less.

• Direct Auto
• Safeco
• Root
• Dairyland (except in North Carolina)
• Toggle
• The General (unless insured vehicle is being serviced)
• First Chicago
• Rentalcover
• Allianz
• AALL
• Accord
• National General
• First Acceptance
• Hugo
• Trexis Insurance
• Bristol West

For a full breakdown of requirements to rent a Vehicle Solutions vehicle, please see our eligibility policy here.

To rent with Vehicle Solutions, you must have an active auto insurance policy and meets the following minimum requirements:

• Bodily Injury: Minimum $100,000 per person and $300,000 per occurrence.
• Property Damage: Minimum $100,000 per occurrence.
• Comprehensive Coverage: ACV coverage required with a deductible of $1,000 or less.
• Collision Coverage: ACV coverage required with a deductible of $1,000 or less.

The damage waiver does not cover damage caused to another vehicle, however, the minimum state liability insurance that we require would cover any damage to another person’s vehicle.

No, our support team will send you a digital key via text before your rental begins. It will remain active for the duration of your trip.

Charge Key is a digital car key that gives you access to your vehicle through a simple link, without needing any physical keys or additional accounts. When you charge the vehicle at a Supercharger, payments are automatically processed using your saved payment method - no need to pay at the charger or request reimbursements later.

Using Charge Key is simple:

• Your rental company will send you a secure digital key link
• Click the link to access your vehicle throughout your rental
• Download the Charge Key app for seamless Bluetooth unlocking
• Enjoy automatic charging payments - no manual transactions needed

While you can use Charge Key through your web browser, we highly recommend downloading the app. It gives you better functionality like:

• Hands-free unlocking and locking with Bluetooth
• More reliable connection to your vehicle
• Works even in areas with poor cell service

You can download the Charge Key app from:

• iPhone: Get it on the Apple App Store here
• Android: Get it on the Google Play Store here

Each rental day has a mileage allowance of 250 miles, averaged out over the duration of the rental period. We charge excessive mileage at a rate of $0.50 per mile. We do offer an unlimited mileage add-on.

Yes, the damage waiver is an additional form of protection, but is not an insurance policy.

The following are the EPA-estimated mileage ranges for each Tesla model available for rent:

• Model 3 Long Range: 341 miles
• Model Y Long Range: 310 miles
• Model 3: 272 miles
• Model Y: 260 miles
• Model S: 405 miles
• Model X: 335 miles

Note: Actual range may vary based on factors such as weather conditions, driving habits, terrain, and battery usage. Please see our disclaimers here.

• Your best option is to use a Tesla SuperCharger. A list of locations offering this service can be found through the navigation system on the vehicle. We will bill your payment method on file for accrued charging fees at Tesla Superchargers periodically throughout your trip.

• Third-party charging options can also be utilized (we include a J1772 adapter with every vehicle). We recommend using the PlugShare or ChargePoint app to locate third-party charging points.

Aim to charge your Tesla to about 90% fully charged. It’s actually not ideal for the vehicle to be fully charged consistently. For this reason, your Tesla will be 80-90% charged upon pickup. You should also precondition the battery for optimal charging by navigating to a designated Super Charger. Instructions on how to do this can be found here.

We have a dedicated concierge team available to you 24/7. For more information, please visit our contact page.

• Call: 480-439-4079
• Text: 480-439-4079
• Email: vs.support@equipmentshare.com

You may use toll roads as needed. Toll activity associated with the vehicle will be processed through our toll system and invoiced to you.

No. Guests are not permitted to use their own toll tag, transponder, or personal toll account with the vehicle. Do not add the vehicle, license plate, or VIN to a personal toll account.

Using a personal toll tag or account may interfere with toll processing and result in duplicate charges or other billing issues.

Guests are responsible for all tolls incurred during their trip, including tolls assessed through the vehicle's toll equipment or license plate.

Toll charges are invoiced weekly as they are received and processed. A 25% administrative fee is added to all toll charges.

Because toll agencies do not always report charges immediately, you may receive an invoice for tolls up to 12 months after your trip has ended. You remain responsible for all tolls incurred during your trip regardless of when they are received and invoiced.

The 25% administrative fee covers the processing and administration of toll activity.

If you believe a toll charge on your invoice is incorrect, please contact our team and provide the invoice and toll information so the charge can be reviewed.